Privacy Policy
At Swaminarayan Seva Niketan we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, in accordance with applicable global privacy standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
1.1 Personal Information
Name, email address, phone number, and address when you make a booking or contact us.
Payment information (such as credit or debit card details) processed securely through our authorized payment gateway. We do not store sensitive card details on our servers.
1.2 Non-Personal Information
Browser type, device information, operating system, and IP address.
Website usage data collected through cookies and analytics tools to improve user experience.
1.3 Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and analyze website performance. You may control or disable cookies through your browser settings; however, doing so may affect certain website functionalities.
2. How We Use Your Information
2.1 Service Delivery – To process bookings, confirm reservations, complete payments, and provide related updates.
2.2 Customer Support – To respond to inquiries, feedback, or complaints.
2.3 Website Improvement – To analyze website performance, enhance security, and prevent fraudulent activities.
2.4 Marketing Communications – To send promotional offers or newsletters only if you have opted in to receive such communications.
3. Sharing Your Information
3.1 Service Providers – With trusted third parties such as payment processors and communication service providers who assist in delivering our services.
3.2 Legal Compliance – When required to comply with applicable laws, regulations, or legal processes.
3.3 Business Transfers – In the event of a merger, acquisition, or restructuring, your information may be transferred as part of business assets.
4. Your Rights (GDPR & CCPA)
Under GDPR, you have the right to: Access your data, request correction (Rectification), request deletion (Erasure), request data portability, and restrict or object to processing.
Under CCPA, you have the right to: Know what personal information is collected, request deletion of your data, opt out of the sale of personal information (we do not sell personal data), and receive equal service without discrimination.
To exercise any of these rights, please contact us with the subject line “Privacy Rights Request.”
5. Data Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is completely secure. We encourage users to use strong passwords and avoid sharing sensitive information unnecessarily.
6. Third-Party Links
Our website may contain links to external websites. Swaminarayan Bhakti Dham, Dwarka is not responsible for the privacy practices or content of such third-party sites. Please review their privacy policies before sharing personal information.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage users to review it regularly.
9. Contact Us
Email: info@swaminarayanbhaktidhamdwarka.co.in
Phone: +91-7240141364
Address: Swaminarayan Bhakti Dham, Dwarka, Gujarat, India
By using this website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
